Privacy

Privacy Policy

Who we are

Phoenix Build is a construction company based in Dublin, Ireland, providing resin bound surfacing and pattern imprinted concrete services. Our website address is: https://www.phoenixbuild.ie. This privacy policy explains how we collect, use and protect your personal information in line with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

Information we collect

When you submit an enquiry or request a quote through our website, we collect the information you provide — typically your name, email address, phone number, the service you are interested in, your message, and any photo you choose to upload. When you visit our site, we may also automatically collect limited technical data such as your IP address and browser type to help keep the site secure and working properly.

How we use your information

We use the information you give us solely to respond to your enquiry, prepare and discuss a quote, arrange a site visit, and carry out any work you ask us to do. We do not sell your personal information to anyone, and we do not use it for unrelated marketing without your consent.

Cookies

Our website uses a small number of cookies to function correctly and to understand how the site is used. You can control or disable cookies through your browser settings at any time. Declining non-essential cookies will not affect your ability to browse the site or contact us.

Embedded content from other websites

Pages on this site may include embedded content (for example, maps or videos). Embedded content from other websites behaves in the same way as if you had visited that other website directly, and those sites may collect data about you, use cookies, and monitor your interaction with that content according to their own privacy policies.

Who we share your data with

We do not share your personal information with third parties except where necessary to provide our services to you (for example, suppliers directly involved in your project) or where we are required to do so by law. Any partners we work with are expected to keep your information secure.

How long we retain your data

We keep enquiry and project information only for as long as necessary to deal with your request and to meet our legal and accounting obligations. When your information is no longer needed, it is securely deleted or anonymised.

Your rights over your data

Under GDPR you have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to or restrict how we use it, and to request a copy of it. To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Irish Data Protection Commission (www.dataprotection.ie).

How to contact us

If you have any questions about this privacy policy or about how we handle your information, please contact us at contact@phoenixbuild.ie or call +353 85 237 3916.